SYSTEM_SERVICE_EXCEPTION Adlı Mavi Ekran Hatası Çözümü

**FocusedOUT** · February 12, 2024 at 6:28 PM

SYSTEM_SERVICE_EXCEPTION Hatasının Çözümü

PhoneExperienceHost.exe adlı servis mavi ekrana neden oluyor. Silmek için:

Windows+X basıp PowerShell (yönetici) seçeneğini seçin.

Aşağıdaki komutu girip Enter'a basın ve cihazı yeniden başlatın.

get-appxpackage *Microsoft.YourPhone* | remove-appxpackage

Code

[SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8021f20092a, Address of the instruction which caused the BugCheck
Arg3: fffff287caa164c0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 5359

 Key : Analysis.Elapsed.mSec
 Value: 12327

 Key : Analysis.IO.Other.Mb
 Value: 6

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 8

 Key : Analysis.Init.CPU.mSec
 Value: 561

 Key : Analysis.Init.Elapsed.mSec
 Value: 5348

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 97

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x3b

 Key : Failure.Bucket
 Value: AV_nt!PspHardDereferenceSiloWorker

 Key : Failure.Hash
 Value: {60ebba14-2cce-58e9-b243-7e73c4758bd3}

 Key : Hypervisor.Enlightenments.Value
 Value: 68673420

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 417df8c

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 0

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 1

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 1

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 21631230

 Key : Hypervisor.Flags.ValueHex
 Value: 14a10fe

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7

 Key : WER.OS.Branch
 Value: vb_release

 Key : WER.OS.Version
 Value: 10.0.19041.1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8021f20092a

BUGCHECK_P3: fffff287caa164c0

BUGCHECK_P4: 0

FILE_IN_CAB: 012224-12656-01.dmp

CONTEXT: fffff287caa164c0 -- (.cxr 0xfffff287caa164c0)
rax=ffff800441bb5080 rbx=000000003939a0c0 rcx=000000003939a0c0
rdx=00000000746c6644 rsi=0000000000000000 rdi=ffff80043f7677e0
rip=fffff8021f20092a rsp=fffff287caa16ec0 rbp=0000000000000001
 r8=00000000ffffffff r9=7fff800452505460 r10=7ffffffffffffffc
r11=ffff80043f7677e0 r12=ffff8004531680c0 r13=0000000000000000
r14=0000000000000000 r15=ffff80041bb4d830
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206
nt!PspHardDereferenceSiloWorker+0xe:
fffff802`1f20092a f7812805000000000040 test dword ptr [rcx+528h],40000000h ds:002b:00000000`3939a5e8=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: PhoneExperienceHost.exe

STACK_TEXT:
fffff287`caa16ec0 fffff802`1f200902 : ffff8004`3f7677e0 00000000`00000001 ffff8004`525053e0 fffff802`1f248215 : nt!PspHardDereferenceSiloWorker+0xe
fffff287`caa16ef0 fffff802`1f34ad08 : 00000000`00000000 ffff8004`3f7677e0 00000000`00000000 00000000`00000000 : nt!PsReleaseSiloHardReference+0x12
fffff287`caa16f20 fffff802`1f642fe4 : 00000000`00000009 ffff8004`3f7677e0 ffff8004`525053e0 00000000`00040000 : nt!IopCloseFileObjectExtension+0x30
fffff287`caa16f50 fffff802`1f64b00f : ffff8004`531680c0 00000000`00000001 00000000`00000000 ffff8004`525053b0 : nt!IopCloseFile+0x244
fffff287`caa16fe0 fffff802`1f6ed175 : ffff8004`3dd8b7e8 fffff802`1f245ef9 00000000`00000000 00000000`00000000 : nt!ObCloseHandleTableEntry+0x51f
fffff287`caa17120 fffff802`1f5e883d : ffff8004`3dd8b7b0 ffff8004`41bb5080 ffffffff`ffffff01 ffff8004`53168518 : nt!ExSweepHandleTable+0xd5
fffff287`caa171d0 fffff802`1f6859b0 : ffffffff`ffffffff ffff8004`531680c0 fffff287`caa17220 fffff802`1f5f3db4 : nt!ObKillProcess+0x35
fffff287`caa17200 fffff802`1f68d52e : ffff8004`531680c0 ffffc28d`3e6077b0 00000000`00000000 00000000`00000000 : nt!PspRundownSingleProcess+0x204
fffff287`caa17290 fffff802`1f68325e : ffff8004`c000004b 00000000`00000001 00000000`00000000 00000030`7657b000 : nt!PspExitThread+0x5f6
fffff287`caa17390 fffff802`1f411a0c : ffff8004`531680c0 ffff8004`41bb5080 fffff287`caa17480 ffff8004`617ed700 : nt!NtTerminateProcess+0xde
fffff287`caa17400 00007ff9`4e98d564 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x408
00000030`7677f7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`4e98d564

SYMBOL_NAME: nt!PspHardDereferenceSiloWorker+e

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.3930

STACK_COMMAND: .cxr 0xfffff287caa164c0 ; kb

BUCKET_ID_FUNC_OFFSET: e

FAILURE_BUCKET_ID: AV_nt!PspHardDereferenceSiloWorker

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {60ebba14-2cce-58e9-b243-7e73c4758bd3}

Followup: MachineOwner
---------

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