discussion Guide Plesk Enabling Remote MySQL Access on Plesk Panel – Complete Guide 2025

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If you need to access your database from an external source, you must enable remote connections for MySQL.
On servers running Plesk Panel, you can enable it by following the steps below.

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🔧 1. Connect via SSH and Edit MySQL Configuration​

nano /etc/my.cnf

NOTE: On some operating systems, the configuration file may be located at /etc/mysql/my.cnf instead.

Locate the following lines:

bind-address
skip-networking

Comment them out by adding a “#” at the beginning:

#bind-address
#skip-networking

NOTE: In some my.cnf files, skip-networking may not exist. If that’s the case, no additional action is needed.

These changes will allow MySQL to accept external (remote) connections.

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🔁 2. Restart the MySQL Service​

service mysqld restart

If your system uses mysql or mariadb instead of mysqld, try the following:

service mysql restart

or

service mariadb restart

 

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Your MySQL database on this server can now be accessed remotely.
If you encounter any issues, please let us know so we can assist you. 🙂

Additionally, if you still cannot connect even after performing the above steps, your server might have a firewall enabled.
If you’re using a custom firewall, make sure port 3306 is open for external access.
However, if you’re only using the system’s default firewall, you can run the following commands to stop it:

service iptables stop
service firewalld stop
iptables -X
iptables -F